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- Shipping Policy
At So Silver, we strive to deliver your orders promptly and securely. Please review our shipping policy below:
1. Processing Time
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Orders are processed within 1-3 business days (excluding weekends/holidays).
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You will receive a confirmation email with tracking details once shipped.
2. Shipping Methods & Costs
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We offer standard and expedited shipping via trusted carriers (e.g., USPS, FedEx).
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Shipping costs vary based on destination, weight, and delivery speed (calculated at checkout).
3. Delivery Timeframes
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Domestic (USA): 3-7 business days after processing.
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International: 7-21 business days (varies by country; customs delays may occur).
4. Tracking & Delays
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Track your order via the link in your shipping confirmation email.
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Delays due to weather, customs, or carrier issues are beyond our control.
5. Address Accuracy
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Ensure your shipping address is correct. We’re not responsible for lost packages due to incorrect addresses.
6. Lost/Damaged Packages
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Contact us at evan@sosilver.net_ within 7 days of delivery for assistance.
For questions, reach us at:
Email: evan_ellis@hotmail.com
Address: St. Petersburg, Florida 33713, USA